Blog Archives

DOE Targets Servicer Accountability Amid PSLF Expansion

October 2024 brought new scrutiny to federal student loan servicers as borrower volumes under PSLF soared. On October 8, 2024, the Department of Education announced an audit initiative focused on servicer compliance, aiming to ensure that the unprecedented SAVE and

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PSLF Enrollment Hits New Records

A wave of borrower action in the wake of SAVE and IDR adjustments led to a record-setting month for PSLF. On September 10, 2024, the Department of Education issued a press release celebrating that over 1.6 million borrowers were now

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The SAVE Plan Formally Rolls Out

August 2024 brought a major milestone when, on August 1, the Department of Education formally launched the SAVE plan, fully replacing REPAYE as the standard income-driven repayment option. Highlighted in announcements on studentaid.gov/save-news, this rollout marked the largest expansion of

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Department Previews Broader IDR Fixes

By July 2024, momentum around IDR adjustments accelerated further. On July 15, 2024, the Department of Education published a detailed progress report at ed.gov/news/idr-update-july2024, confirming that over 800,000 borrowers had already received significant retroactive credits toward forgiveness. This announcement included

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Spotlight on SAVE Plan and Early IDR Conversion Rush

In June 2024, the Department of Education intensified its promotion of the new SAVE plan, a repayment strategy designed to fully replace REPAYE. Announced via studentaid.gov/save on June 12, 2024, the plan promised lower monthly payments and dramatically improved interest

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Early IDR Account Adjustment Updates Bring New Hope

In late April 2024, the Department of Education rolled out its first major batch of IDR account adjustment notices, a move initially launched in 2023 but gaining serious traction this spring. According to an update posted on studentaid.gov on April

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PSLF Customer Service Shift to Dept of Education

The Dept of Education announced in April 2024 that they will begin to shift PSLF customer service to the Department of Education. This transition aims to speed up application processing and enhance customer service. After the improvements, all PSLF information

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Completing the PSLF Form Entirely Electronically

Can the PSLF form be completed entirely electronically? Yes. Here’s how: If you use the PSLF Help Tool, you can answer questions online. Your answers will automatically fill in the form. At the end, you can put in the email

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MOHELA’s Billing Error Months Will Count Towards PSLF

The U.S. Department of Education found that a company managing student loans, MOHELA, made big mistakes. They failed to send loan bills on time to 2.5 million people, making over 800,000 borrowers late on their payments. To fix this, the

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New PSLF FAQ’s with July 1st Regulatory Changes

Source: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service/questions The Department of Education has updated their PSLF FAQ section, but it since it requires expanding the answers, we thought it’d be helpful to have the fully expanded version available for text searches. Qualifying Employer – Q&As What

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